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WWW.CTM.IE COMPANY PROFILE Independenttravelcompanysolely dedicatedtothecorporatemarket Experiencedstaff Strongserviceethos Diverseclientportfolioofbothlocal &globalclients It s Always Yes SERVICES Air&Hotelreservations. Passport&visaservice. 24houremergencyservice. CrisisManagement. Carhire chauffeurdrive rail&ferry. SelfBookingTool. Monthlytravelreports. 36 EASTGATE DRIVE LITTLE ISLAND CORK IRELAND T 021 4524700 F 021 4524466 E CORPORATE CTM.IE WWW.CTM.IE ACCOUNT MANAGEMENT Identifycostsavings®isterforairlineincentiveprograms Assistwithcompletionofprofiles Monthlynewsletter&travelalerts Reviewmeetings Refundtrackingsystem WHY CTM Experiencedstaff deliveringexcellencein customerservice. Innovativetechnology QualityControl Passengertracking facility. Proventrackrecordin crisismanagement. 24hremergencyservice. 36 EASTGATE DRIVE LITTLE ISLAND CORK IRELAND T 021 4524700 F 021 4524466 E CORPORATE CTM.IE WWW.CTM.IE MANAGING CLIENTS WORLDWIDE EXCEPTIONAL SERVICE PROVEN EXPERTISE 24HR SUPPORT VALUE INNOVATIVE TECHNOLOGY LOCAL MARKET KNOWLEDGE DIVERSE GEOGRAPHIC CLIENT PORTFOLIO 36 EASTGATE DRIVE LITTLE ISLAND CORK IRELAND T 021 4524700 F 021 4524466 E CORPORATE CTM.IE WWW.CTM.IE TESTIMONIALS PCHInternationalhaveworkedwithCTMsince2000.Ourtravelrequirements presentmanychallengesandlastminutechanges allofwhicharedealtwith inanextremelyprofessionalmannerwhilemaintainingfocusoncosts.CTM staffaretrulyexceptional nothingistoomuchtroublewhetherit sdayor night.IhavepersonallyrecommendedCTMandwillcontinuetodoso. Liam Casey CEO PCH International Trend Micro have used the services of CTM for the past number of years forallourcorporatetravel.Wehavefoundthemtobeextremelyefficient professionalandknowledgablewhichgivesusthereassurancethatwealways receivethemostcosteffectivetraveloptions.Theirexcellenceincustomer service & willingness to go that extra mile proved invaluable to us with a groupofpeoplestrandedatCorkAirportduetosevereweatherconditions whichresultedinflightcancellations.CTMwereonsiteattheairportuntil thegrouphadbeenrescheduledanddeparted.Atalltimestheirhandling ofthisdifficultsituationwaspersonable&professional&helpedgreatlyin maintainingapositivespiritamongthegroup.Duringthevolcanicashour employeeswerestrandedinlocationsworldwide&CTMensuredeverything possiblewasdonetofacilitatethesepassengers oftengoingbeyondwhat onecouldreasonablyexpectfromacorporateagency. Derek Goggin GM EMEA Director of Global Business Operations Consumer Products & Services Trend Micro. WhenitcomestoarrangingInternationaltravelourfirstandonlycallistothe teamatCTM.Wehavebeenworkingtogetherfor7yearsandoverthistime theyhaveneverdisappointed.Inadditiontoprovidingvariousitinerariesand costings for multi-destination trips they also provide an excellent service whenitcomestoadviceonhotels processingvisas etc.Thelevelofdetail providedissecondtonone thisisthecasewithallbookingsbutwherethey reallyexcelistheirpersonalsupportandhelpinemergencytypesituations- theygooutsidethecallofduty alwaysfindingasolutionandhaveneverlet usdown.Iwouldstronglyrecommendtheirservices. Pat Fitzgerald CEO Morgan McKinley 36 EASTGATE DRIVE LITTLE ISLAND CORK IRELAND T 021 4524700 F 021 4524466 E CORPORATE CTM.IE WWW.CTM.IE It s Always Yes 36 EASTGATE DRIVE LITTLE ISLAND CORK IRELAND T 021 4524700 F 021 4524466 E CORPORATE CTM.IE WWW.CTM.IE